Refund Policy
Last updated: September 12, 2026
30-day money-back guarantee
We offer a 30-day money-back guarantee on Dudill subscriptions sold by Nosoft Pte Ltd. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.
How to request a refund
Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all our orders. To request a refund, visit paddle.net and look up your purchase, or contact our support team and we'll help you.
Approved refunds are returned to your original payment method. Processing time depends on your bank or card issuer.
Cancelling your subscription
You can cancel your Pro subscription at any time from the pricing page via the billing portal, or through the link in your Paddle receipt. Cancelling stops future renewals — you keep Pro access until the end of your current paid period. Cancelling is separate from a refund: if you also want your money back within the 30-day window, request a refund as described above.
Questions
If anything about a charge looks wrong, contact us first — we're happy to sort it out. You can also review Paddle's Refund Policy, which applies to purchases made through Paddle.